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Shipping and Return Policies
Domestic U.S. Shipping
All products are shipped via the U.S. Postal Service. We offer First-Class Mail® service with Delivery Confirmation&trade ("First Class") and Priority Mail® service. Packages are sent First Class unless they weigh over 13 ounces. The Postal Services requires packages over 13 ounces to be sent Priority Mail. Priority Mail service provides package tracking. First Class only provides the date and time of delivery, not tracking.

All Orders over $60.00 within the continental United States are shipped free. The $60.00 is calculated after deduction of any coupons or gift certificates.

Zosimos Botanicals LLC is not responsible for loss or damage once packages are possessed by the Postal Service.

The exact cost of postage can be easily calculated in advance by adding the desired products to a shopping cart. Proceed to checkout and complete your name and address information. Click "Continue" and view the total postage due. Zosimos Botanicals does not receive any information until after payment information is entered and the "Place Order" button is clicked. There is absolutely no obligation to proceed with the payment process after viewing the postage amount. The chosen items simply remain in the Shopping Cart if not purchased at that time.

International Shipping
We ship worldwide. International orders can be shipped via First Class Mail International service ("First Class") or Priority Mail service. Packages sent via Priority Mail feature tracking data which allows customers to determine the expected arrival date.

First Class is less expensive but does not offer tracking. Zosimos Botanicals strongly recommends that International customers choose a shipping method with tracking. Choosing First Class waives the right to make a claim of loss against Zosimos Botanicals.

If an international package is lost, and a replacement package is requested, it must be sent via Priority Mail International and the Customer must pay for the shipping fees.

Returns
Due to the personal nature of cosmetics and skincare products, we cannot accept returns. Zosimos Botanicals LLC is unable to accept returns while still guaranteeing purity of product to its Customers. All sales are final.

Please request samples first. Low cost samples of all products are available.

Due to the qualities of natural ingredients, there can be slight variations in color, viscosity and scent of products from batch to batch. During seasonal temperature changes natural products can become thinner or thicker.

Products will be replaced, not refunded, if there is a shipping error on our part, or damage during shipping.

Replacements are unavailable for mistakenly ordering the wrong product, disliking the color or scent of a product, shelf life issues, or products that have been altered in any way.

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ZB is a Member of PETA's Caring Consumer program. Indie Business Network Member This website powered by osCOMMERCE Zosimos Botanicals is a GenGreen Certified Business Click to verify BBB acreditation and see a BBB report. Zosimos Botanicals LLC has taken the Natural Ingredient Resource Center Truth in Labeling Pledge Accepted into the Green Products Alliance family of companies. Enthusiastic member of Green America GreenBuiltBusiness Certified
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